Good health and safety isn’t about stopping work, it’s about having simple, clear processes so everyone understands how to get the job done safely.
When you plan the work and manage the risks, you build a site where safety becomes second nature.
Before starting any task, pause and look at what could go wrong. A couple of minutes now can prevent someone from getting hurt later.
If it’s not recorded, it’s easy to miss and hard to manage.
A clean, well-run site is a safer site. Regular checks keep everyone on track.
Good sites don’t just happen, they’re reviewed and improved every day.
Safety isn’t a box to tick, it’s how you work.
When everyone takes action, speaks up, and looks out for each other, safety becomes part of everyday work, not just an extra task.
If someone on your team is working by themselves without other people around and without direct supervision, they’re likely considered a lone worker. Whether it’s a regular thing or just every now and then, it’s your job to make sure they’re safe and supported.
It’s not just remote bush jobs. Lone workers might be team members who:
If this sounds like anyone on your team, there are a few key things you need to think about:
Lone workers may face more risks, both to their own safety and the gear or materials they’re using. You need to make sure they’re prepared and protected. Vulnerable workers like apprentices and inexperienced workers shouldn’t be working alone.
Working solo can be lonely. No banter. No team catch-ups. It takes a toll.
Stay connected with regular check-ins like phone calls, group chats, or video calls. It doesn’t need to be fancy, just make it consistent. A quick “How’s your day going?” can go a long way.
Just because someone’s working away from the team doesn’t mean they should miss out on training, updates, or important info. Keep the comms flowing so everyone’s in the know – no matter where they are.
Make sure lone workers have the tools and tech to get the job done safely and stay connected. That includes:
Simple, but it works. Pair your lone workers with a buddy – someone they can check in with daily. Share location, talk through the day’s work, and have a bit of a yarn. It keeps morale up and helps you respond faster if something’s not right.
Use the Emergency Plan template in your HazardCo Hub to create a clear plan for how to get help fast if something goes wrong.
Make sure your team knows what the plan is and how it works. Test it out, and keep emergency contact info up to date.
At the end of the day, look out for your lone workers the same way you would if they were right there beside you. A bit of planning and a good dose of communication makes a big difference. Put some restrictions, like no High Risk Work will be done by lone workers.
Need help?
If you’re a HazardCo member, the Advisory Team is just a tap away in the app. We’re here to keep things simple and help you keep your team safe, wherever they’re working.
Toolbox meetings don’t need to be a paperwork mission. With the HazardCo App, you can run quick, focused chats straight from your phone – No prep, no printing, no hassle.
The Toolbox Meeting feature guides you through what to cover, step by step, so you can hold the meeting anywhere on-site and tick off all the right boxes as you go. It’s all recorded in the app, and a full report lands in your Hub, ready to download or share with the team.
Keeping toolbox meetings regular boosts safety in three big ways: they keep safety top of mind with frequent check-ins, help build a strong culture where everyone’s looking out for each other, and give you the chance to spot and fix hazards before they turn into incidents.
What to cover in a Toolbox meeting:
Stuck for ideas on what to talk about? Here’s some great starting points:
Keep your toolbox meetings interactive by getting the crew involved, it makes a big difference. Ask for feedback at the end of each chat to see what’s working (and what’s not). Encourage the team to speak up about any issues they’ve spotted on-site. When everyone has a voice, safety becomes a team effort, not just another box to tick.
Cool tip to save you time: Use your phone’s voice-to-text tool to speak your notes out loud (just look for the little mic on your keyboard). You can even snap a quick photo to record who was there.
Working solo? You can still use the app toolbox feature to log safety convos with other tradies or subbies – Every chat counts.
And remember, the Toolbox Meeting feature isn’t just for toolboxes. Use it for pre-starts, safety meetings, or committee catch-ups too.
Keeping your site safe starts with good conversations – and with HazardCo in your hands, they’re easier than ever.
Get your team scanning in and out – it’s a no-brainer!
We get it, health and safety chats aren’t always the most exciting. But they are the most important. When everyone on-site takes part, it makes a big difference. And the easiest place to start? Get your team and subbies scanning in and out of site each day.
Your HazardCo QR code (on your Hazard Board) makes it quick and easy and the benefits stack up:
Scanning in each day is also a good nudge to stay switched on about safety. The more we talk about it, the more we act on it, spotting hazards and taking care of each other.
It also helps you:
Need help getting the team onboard? Try this:
There’s no downside, scanning in is fast, easy, and helps everyone go home safe. Got questions? Get in touch with the HazardCo team. We’re here to help.
There are lots of good reasons to get everyone scanning that QR code so get your team on board with it today. If you have any questions reach out to the team at HazardCo
We get it — figuring out what to do after an incident or near miss on-site can feel a bit overwhelming. One of the most common things our Advisory Team hears is, “Do I need to report this?” If it’s a notifiable event, you have a legal duty to let WorkSafe NZ know – Sounds like a lot of paperwork right? Not with HazardCo, our App makes it easy to log an incident or near miss and we’re here to guide you with what to do next!
If someone needs immediate medical treatment beyond on-site first aid, someone’s health and safety was put at serious risk, it might be classed as a notifiable event. When you report it through the App, we’ll let you know if you need to give WorkSafe a call.
Every time you report an incident or near miss, you’re helping make the site safer. It’s not about pointing fingers — it’s about learning from what happened and stopping it from happening again. Everyone on-site has the right to know about any risks, and we all play a part in keeping each other safe.
Creating a culture where everyone feels comfortable reporting issues means better communication and fewer surprises.
It’s easy:
Your report is saved in the Hub and kept on file while you’re a HazardCo member
The App will prompt you to give us a call if needed. Our Advisory Team gets a copy and will:
We recommend:
Keep records
You’re legally required to keep these records for at least 5 years. Logging everything in the App means it’s all saved in the Hub, organised and easy to access if you ever need it.
No one wants accidents to happen on site, but being prepared makes all the difference. Stay calm, follow the steps, and give us a call if you’re unsure. Our Advisory team is available 24/7 for serious incidents.
Got a question? Reach out to us today — we’re here to help.
Health and safety regulators in New Zealand, are WorkSafe (the main regulator) Maritime NZ, and the Civil Aviation Authority (CAA) is here to work with you, and your workers, to keep everyone safe and healthy. Their goal is simple: to ensure that New Zealand businesses are safe and healthy places to be.
Visits to your workplace can be either pre-arranged or unannounced. Inspectors are allowed by law to show up at any reasonable time, regardless of whether or not you’re there. So, what should you expect when they come a-knocking?
Typically being inspected by WorkSafe follows a four-step process:
A friendly chat isn’t that scary, right? When the WorkSafe inspector first arrives, they’ll sit down with you and have a conversation. This discussion is a two-way street where they’ll want to learn about your business, the risks you have, and the steps you’re taking to minimise them. It’s also a great chance for you to ask any questions you may have.
If there’s nothing urgent that catches their attention, the inspector will typically focus on areas aligned with WorkSafe’s current KPI’s, as outlined in their latest strategy.
Worksafe has outlined three key areas of focus in their strategy:
Following the chat, the inspector will take a walk around your worksite to see if what they’ve heard from you matches up with what they actually see happening. The best thing that you can be during this, is curious. It may feel uncomfortable at times and that’s ok, discomfort just means that there’s space to grow. You’ll know you’re nailing it when it’s just a comfy casual coffee walk around.
If the inspector sees anything concerning during their walkabout, they will follow up with you to dig deeper, understand the root cause, and work out how it can be resolved.
When this happens, they will ask you a range of questions. To keep it simple, focus on the actual question being asked and remind yourself “respond, don’t react”. No matter what they point out, their questions will essentially boil down to these three:
It’s okay if you need clarification – Never feel like you can’t ask them to clarify a question further for you so that you can give them the most accurate answers you can. And if you don’t have an answer right away, it’s perfectly fine to say “I’ll come back to you with that”. Write the question down, involve your team, and follow up with the requested information. This shows the inspector that you have systems in place and are actively using them to ensure safety.
At this stage, the inspector might ask to see what kind of systems and processes you keep. This could include anything from your worker’s licenses or training certificates, machine maintenance logs, to incident reports. The focus will be on whether your records and systems support good health and safety practices for your worksite, workers and business.
That’s where your HazardCo records can make a big difference! Having a clear history of Risk Assessments, Task Analysis, Site Reviews and Toolbox Talks can go a long way in showing that you are proactive about workplace safety.
Outcomes:
If the inspector does find an issue, you’ll discuss together what needs to be done to address it.
The three main outcomes that may be issued by an inspector are as follows:
As mentioned earlier, you’ll know you’re on the right track when your interaction with the inspector doesn’t feel like an argument but more like a constructive discussion. The goal is to leave the conversation with a clear understanding of how your “referee” wants to call the game, while the inspector walks away knowing that your business isn’t one of the ones driving New Zealand’s harm statistics.
Using HazardCo can make this even easier—cutting your health and safety admin time in half while guiding you through the steps needed to keep your crew and business safe.
If you have any questions or need support, don’t hesitate to call us at HazardCo on 0800 555 339. We’re here to help!
When you have an incident on-site, whether it’s a near miss, an injury, or a work-related illness, it’s important to document an incident report.
Incident reports don’t need to be time-consuming, lengthy or use fancy health and safety terms, you just need to describe what happened in your own words so you have a record of the incident. You can use the incident report to help explain what happened to others, such as your direct team on-site, contractors, other Employers, or the Main Contractor.
An incident report is the process of recording incidents on-site, such as near misses, injuries, illnesses and plant/property damage. It involves documenting all the facts (known so far) related to the incident.
Check out this blog on Managing and reporting incidents at work to learn more about what is considered an incident and why it’s both important and helpful to report incidents.
Hitting your body on an object is a very common example of an incident. For this incident report example, we will assume someone on-site has hit their body on a door frame and injured their shoulder.
Site Location
32 Dropsaw Lane, Wellington 6011
Date of Incident
2nd November 2024
People involved
Joe Hazard (injured)
Sam Small (witness)
Larry Large (witness)
Type of Incident
Damage ( equipment or property was damaged)
Security/Theft (site accessed unexpectedly or something was stolen)
Environment (Pollution or hazardous substance spill)
Near Miss (Something occurred but there was no harm caused)
✅ Injury (Someone was physically hurt)
Illness (Work-related illness)
Other (Something else happened)
Other (Something else happened)
Cause of Incident
This is where you select from the the list of causes what the main reason it happened was – In this case, it’s person vs object
Treatment received
First aid (performed on worksite)
✅ Medical Centre (Minor injury or illness)
Hospital (Major injury or illness)
Unsure (I’m not sure what treatment was given)
None (No treatment was required)
Type of injury
Select the category that best suits or select “other” to select your own, if you don’t know what type of injury happened you can also select “unknown”
Additional Information
Describe what happened – List the facts that are known so far about the incident such as :
*what job or activity was being performed at the time.
*What plant, equipment or tools were being used
*What went wrong
*What was the injury or damage (or the potential)
*What happened immediately after the incident
Joe Hazard was carrying plywood through a doorway on-site when he hit his shoulder on the door frame. Joe felt immediate pain in his left shoulder and struggled to lift his arm above shoulder height. Joe informed Sam Small (Supervisor) immediately and agreed to go to the local medical centre for further assessment
Pictures speak a thousand words so don’t forget that you can upload scene photos or relevant information in picture form at this step in the app, and if there’s something that you don’t want forgotten you can also create a task.
This is an example of a simple incident report, find out more about what good incident reporting looks like.
If you’re a HazardCo member, hit the Report an Incident button in the HazardCo App and follow the guided prompts to record the incident. Your membership includes 24/7 incident support, so if you need some extra help filling in the report, would like advice on if the incident is notifiable to the Regulator, or would just like to chat with an expert about how to communicate the incident to your team, we are here to help!
Remember, when you have an incident on-site, writing an incident report is just one action you need to take. Learn more about what to do when you have an incident on site.
Health and safety is a core part of any business but incidents and injuries on the job can still happen. According to WorkSafe New Zealand’s 2022 – 2023 data, the construction industry had 6,240 injuries which resulted in more than a week off work. In that same year, there were 11 deaths. Construction and trades make up a significant portion of incidents and injuries at work and when you think about not only the cost of life but the time off, loss of productivity and money spent on rehabilitation it adds up to a pretty staggered sum.
From 2022 – 2023 there were 586 Notifiable incidents and 604 Notifiable injuries or work-related illnesses. With numbers like this, we need to help you find a way to improve the health and safety culture so you can make sure it’s safe and profitable as well.
The signs of poor health and safety
If you’re concerned that your health and safety policies and procedures aren’t being followed or maybe not quite up to scratch, there are a number of things you can keep your eyes peeled for:
So, how do you get your crew on board?
When it comes down to it, creating a culture of site safety isn’t as easy as putting new procedures in place and calling it a job well done – it’s up to you to involve and motivate your crew to be proactive and take safety into their own hands.
Some steps you can take include:
Communication
It seems like an obvious one but poor communication can really affect your efforts to create a safety culture. Having regular open communication with your crew about why you’re talking about all things safety is the best way to help them understand the importance.
The more transparent and clear you are, the more likely they will be to action any new initiatives. Make sure that your crew has easy access to your current health and safety guidelines so they can stay in the know about any changes.
Support your staff
If you are taking steps to improve your site safety culture, make sure you factor in both physical and mental health awareness in all that you do for your staff. By providing resources and establishing an environment where your crew feels respected and safe to open up and express themselves you’ll be able to create a support system where you can look after each other’s wellbeing and mental health.
Training
Ensuring that your crew are trained up on all the correct licenses, procedures and health and safety practices is a surefire way to make sure that they are fully knowledgeable on procedures. With the right training in place, you can have confidence that they know how to safely perform their jobs.
Be a leader
If your crew see you leading by example and taking health and safety seriously, they are more likely to as well. So lead from the front and be the one to start those open conversations about what’s going on on-site.
Reporting
You need to set the tone with your crew that reporting incidents isn’t something they need to feel anxious or uncomfortable about doing. Make it clear that reporting is a way of finding out what caused the accident or injury and what can be done to make sure it won’t happen again. By making proper reporting a core element of your crew’s job responsibilities it can become second nature to them.
Make it a team effort
Site safety impacts everyone, so it makes sense that your crew should have a hand in shaping their site’s culture. The more input they have, the more likely they are to follow precautions.
By having regular health and safety chats with your crew, you can give them the opportunity to voice their own safety concerns and opinions. By having open conversations and allowing input from your crew you’re giving them the ability to implement safety measures that affect their own jobs, ultimately making them more likely to follow processes and encourage others to do the same.
If you have any questions reach out to the HazardCo Team today
Good health and safety processes and systems lay the foundation for success with any project but are even more important with bigger builds and multi-dwelling residential projects.
This blog will dive into managing health and safety in complex construction projects and look at how to set up effective systems to lay a solid foundation for your next big project.
At HazardCo, we keep a close eye on industry trends to make sure our content and tools are relevant and useful. Over the last 12 months, there has been a significant increase in council consents for multi-dwelling residential projects. There are now more consents issued for multi-dwelling projects than stand-alone builds.
Multi-dwelling projects are bigger, more complex, and have more layers of overlapping duties, creating a need for a solid health and safety plan from the very start of the build. We also consistently see that businesses that set up good processes and systems within their business and who have a strong safety culture, do better than their competitors who don’t invest in these areas..
In talking to our customers, we’ve encountered several myths about multi-dwelling projects:
In multi-dwelling projects, overlapping duties are unavoidable. All businesses involved must consult, cooperate, and coordinate with each other. Good communication and sharing information is critical to managing these overlapping responsibilities and creating a safe site.
To incorporate consultation, coordination, and cooperation into your construction business, start by planning each stage of the work and think about how it affects your contractors, other businesses and the public. In this process, you need to identify the risks that need to be managed and talk to who is impacted about how to handle them. With your contractors decide who’s best to manage each risk and make sure everyone knows their roles, responsibilities, and what’s expected of them.
Compared to standalone residential projects, multi-dwelling builds involve more contractors, equipment and activities on a smaller site, which increases risks. Key considerations include:
Contractor management and the logistics of contractors on site is a major challenge on multi-dwelling projects. Successful contractor management starts before they even enter on to a site, and involves checking contractors have the right qualifications, health and safety processes, and a good track record. Pre-planning and continuous monitoring of your contractors, when they are on site, is essential to prevent injuries and ensure smooth project execution.
If you would like to know more about contractor management, check out our Simple Guide To Contractor Management
Key high-risk areas in multi-dwelling projects create another unique challenge for these projects and can include the following:
Businesses that have good processes and systems in place do better across the board and they are more likely to complete projects on time and on budget. This creates happy clients and a better reputation in the industry.
Successful multi-dwelling projects often include:
The shift towards multi-dwelling residential projects brings new health and safety challenges. By debunking myths, understanding overlapping duties, managing contractors effectively, and focusing on high-risk areas, you can make your sites safer! Remember, health and safety planning is not just a regulatory requirement but a vital part of protecting the crew on site.
If you have a new project in the pipeline, let’s work together to keep your sites safe and successful. We have specifically designed Project Pro to meet the complex needs of multi-dwelling residential builds which includes extra support from our advisory team. Get in touch today!
Whether you’re carrying out extensions, renovations, flood remedial work, large landscaping jobs, or you are engaging contractors or have the clients living/working on-site, HazardCo can help.
First, you will need to think about how you will manage health and safety on-site and how you will communicate this with other people involved, such as the homeowner, or other contractors on-site. This will make sure that everyone is on top of the site hazards and practicing good health and safety during your project.
A HazardCo Project contains site-specific resources for that job, including:
You can also open up the App for all your contractors when they are on-site by upgrading to Project Plus – talk to the team for more information.
If you meet any of the following requirements a Project could be needed.
The Team Pack Plus is designed for those who move regularly from job to job and are not usually managing larger projects. These are great for managing client inductions and safety procedures while on the go. Our Team Pack includes:
We recommend that you use the HazardCo App and Hub to manage your on-site health and safety. At the beginning of each day, complete a Risk Assessment on the HazardCo App. This will help identify that the work area is safe and make sure that you have the correct controls in place. Due to the nature of renovation work it is important that you consider noise and dust (examples; asbestos, silica and wood) and how you control these risks. A Task Analysis (TA) should be completed for all high-risk work. You can find out more information on completing Task Analyses by clicking here.
At the end of each day, make sure that you tidy up the work area and make sure that everything is made safe. If the work area cannot be entered after hours due to work or health and safety risks then this should be clearly communicated to your client. We recommend that this is also documented to them via an email or text message so you have evidence that this has been communicated.
Remember to use the HazardCo App to report any incidents on your site and the task function to report hazards.
Also, remember to record your Toolbox Meetings with your team. We recommend that you complete at least 2 Toolbox Meetings per site, per month. This demonstrates good consultation and communication with your team.
If you have any questions about your renovation work, give our friendly HazardCo Team a call. As part of your membership, you have 24/7 incident support and advisory support during business hours via 0800 555 339, so don’t be shy – get in touch with us and we’ll help you make your site a safer one
