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We have previously shared content on what to expect when your workplace is inspected by WorkSafe/SafeWork. Now – what happens in the event that your business has received a notice from the Health & Safety Regulator?

If the Inspector identifies an issue, the Inspector will discuss with you what needs to be done to address the matter. The three types of notices that could be issued are: 

We’ve put together our top recommendations on what you can do after receiving one of the above notices.

Follow

Carefully read the notice and follow all the instructions listed on the notice. This is particularly crucial if it’s a prohibition notice, as it means certain work must be stopped immediately. 

Share

Make sure the site entry report and associated notice/s are provided to the Director/ Owner of the Business. We also recommend sharing the notice with other project sites /areas of the business so that they can assess their area to see if similar issues are present or where there is room for improvement. This is a great way to improve health and safety across all areas and sites of the business and to demonstrate Health and Safety is a top priority for all.

Communicate

Bring the notice to the attention of all persons whose work is affected by the notice (e.g. conduct a toolbox talk and record it in the HazardCo app). Discuss how the business will address the items and by when. We recommend you provide regular updates to the workers on this matter. If you have any Health and Safety Representative (HSRs) who represents workers whose work is affected by the notice, make sure a copy is provided to them.

Display

Make sure a copy of the notice is put up and displayed in a prominent place at the workplace or near where the affected work is being performed (and we recommend you communicate to workers where this can be located).

Discuss

Promptly discuss with relevant suitable persons who will be involved in addressing the notice (e.g. conduct a meeting with management, supervisors etc) and prepare an action plan to address all items that have been highlighted in the notice. Regularly track action items for timely closeout. 

Document and Record

Ensure you document and record discussions, meetings, and agreed actions. Record and track health and safety actions by creating and assigning tasks on the HazardCo Hub or on the App.

Provide evidence

Collate all the evidence that will demonstrate you have addressed all the items listed and provide it to the Inspector prior to the due date for their review.

Get Help

Remember HazardCo is here to help. Give us a call on 1800 954 702 and speak to our Health and Safety Advisory team for further guidance.

When you have an incident on-site, whether it’s a near miss, an injury, or a work-related illness, you will need to write an incident report.

Incident reports don’t need to be time-consuming, lengthy or use fancy health and safety terms, you just need to describe what happened in your own words so you have a record of the incident. You can use the incident report to help explain what happened to others, such as your direct team on-site, contractors, other Employers, or the Principal Contractor.  

What is an incident report?

An incident report is the process of recording incidents on-site, such as near misses, injuries, illnesses and plant/property damage. It involves documenting all the facts (known so far) related to the incident. 

Check out this blog on Managing and reporting incidents at work to learn more about what is considered an incident and why it’s important to report incidents. 

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Example

How to complete an incident report: Hit body on object example incident report

Hitting your body on an object is a very common example of an incident.

For this incident report example, we will assume someone on-site has hit their body on a door frame and injured their shoulder.

 

Site Location

32 Dropsaw Lane, Melbourne VIC 3000 

 

Date of Incident
2nd September 2023

 

People involved

Joe Hazard (injured)

Sam Small (witness)

Larry Large (witness)

 

Type of Incident

Near Miss (Something bad almost happened)

✅Injury (Someone was hurt)

Illness (Word related illness)

Other (Something else happened)

Incident (Damage caused, electric shock, substance leak)

 

Treatment received

First aid (performed on site)

✅Medical Centre (Medical treatment required)

Hospital (Admitted for injury or illness)

Unsure (I’m not sure what treatment was given)

None (No treatment required)

 

Describe what happened –  List the facts that are known so far about the incident such as :

*what job or activity was being performed at the time.

*What plant, equipment or tools were being used

*What went wrong

*What was the injury or damage (or the potential)

*What happened immediately after the incident

Joe Hazard was carrying plywood through a doorway on-site when he hit his shoulder on the door frame. Joe felt immediate pain in his left shoulder and struggled to lift his arm above shoulder height. Joe informed Sam Small (Supervisor) immediately and agreed to go to the local medical centre for further assessment.

_______________________________________________________________________________________

 

This is an example of a simple incident report, find out more about what good incident reporting looks like.

If you’re a HazardCo member, hit the Report an Incident button in the HazardCo App and follow the guided prompts to record the incident. Your membership includes 24/7 incident support, so if you need some extra help filling in the report, would like advice on if the incident is notifiable to the Regulator, or would just like to chat with an expert about how to communicate the incident to your team, we are here to help! 

Remember

When you have an incident on-site, writing an incident report is just one action you need to take. Learn more about what to do when you have an incident on site.

The more often you are exposed to a risk, the less your brain perceives the significance of the risk. The level of risk has not changed. Remember how your first time on a busy worksite felt, all those things going on around you. That level of danger is still there. As you have become constantly exposed to it your mind starts to ignore things it thinks are no longer relevant so you have to consciously pay attention to the ever-changing worksite environment. This is how many of the common injuries happen, the brain switches off and you go into ‘autopilot’. 

Common incidents: 

Corrective actions and recommendations

Hit body on object 

Manual handling 

Nail gun 

Hand Tools 

Slip/trips 

 

Of course, reach out to HazardCo and speak to one of our expert Health and Safety Advisors if you have any questions or need more support on ways to combat common incidents on-site. You can contact us on 1800 954 702.

The construction industry is known for its potential hazards and risks, and unfortunately, incidents sometimes occur. Having an incident on-site can be alarming, but your response is crucial in reducing its impact and making sure the team is safer in the future. 

Remember, if you’re a HazardCo member we will support you throughout this process, just give us a call.

Incidents can range from very minor, to serious incidents. The steps below can be scaled up or down depending on the seriousness of the incident. If you have a near miss on site, this is also considered an incident. Learn more about reporting near misses.

Prioritise Health and Safety

The health and safety of the people involved in the incident should be the main concern. Immediately assess the situation to identify any ongoing dangers and take appropriate action to eliminate or minimise risks. Evacuate affected areas if necessary and provide medical assistance to injured personnel. Remember, health and safety should always come before anything else.

Secure the Scene

Once the immediate safety concerns are addressed, you may need to secure the scene to prevent further incidents or unauthorised access. Erect physical barriers, post warning signs and restrict entry if needed. 

Communicate! 

Maintaining clear and effective communication during and after an incident is really important.

Notify all the relevant people about the incident as soon as possible. This includes workers, supervisors, managers and contractors. 

Report the incident in the HazardCo App

Using the Report Incident feature on your HazardCo App, fill out the fields to capture what happened. Your reported incident will be added to your incident register in the Hub, and HazardCo retains this for as long as you’re a member.

Notifiable Incidents 

It’s important to note that some incidents are required to be notified to your Regulator. These are referred to as notifiable incidents. A notifiable incident is: 

In the event of a notifiable incident, you need to preserve the incident site until an inspector arrives or directs you otherwise. This doesn’t prevent you from helping an injured person or making the site safe. 

For more information on the Regulator in your state, head over to our help centre.  

Find out what happened and why, then complete an investigation report

Investigating the incident will help to find out exactly what happened and why.  We recommend talking to the people involved as well as any witnesses. For a serious incident, it’s best to speak to everyone individually. 

Document all your findings in a report, including photos and relevant data. In the report, you should look at immediate causes as well as bigger issues and potential improvements to prevent future incidents. HazardCo members can use the guided Investigation Report in the Hub to identify any shortcomings or gaps that may have contributed to the incident and implement corrective actions. This may involve improving training programs, modifying procedures, upgrading equipment, or implementing new safety technologies. 

Communicate some more! 

Pass on what you have learnt to everyone involved. This is your opportunity to emphasise a culture of continuous improvement and learning to prevent similar incidents in the future. 

Encourage open communication and create a supportive environment that encourages workers to report near misses and potential hazards without fear of repercussions. 

 

When an incident occurs on a construction site, a swift and effective response is crucial to reduce risks and ensure the health and safety of your crew. Prioritising safety, establishing clear communication channels, securing the scene, communicating and investigating the incident can continuously improve the health and safety of everyone on site. At the end of the day, these measures protect lives, as well as contribute to the long-term success of the project and your business.

 

If an incident happens at work and your first thought is paperwork, you’re doing health and safety wrong. 

Reporting incidents and near misses is vital to good business, and that begins with a ‘safety differently’ approach. A prevention before cure attitude. One that sees incidents reported immediately and investigated thoroughly. 

Time and time again we see incidents happen and fingers pointed. What is absolutely vital for your business is a health and safety culture that involves no blame, is open, honest and educated. How do you nurture this culture? You need the right tools. 

Where to document and register all incidents

You don’t need to over complicate matters here. Incidents and near misses should be registered in one convenient place that is easy to manage and draw upon when needed. 

The HazardCo App has been designed with just this in mind. Simply login, report who was involved in the incident, what treatment  was required, and the details surrounding what happened. 

All of this information is then stored automatically as an incident register on the HazardCo Hub for you to access and view anytime. 

What incidents should you report

You should report all health and safety incidents or near misses that happen at work. These can be incidents that affect you, your  workers, or anyone on-site.

Why you should be reporting incidents

Every single worker plays a part in protecting ourselves and one another in the workplace. By reporting incidents you are helping identify areas where you can work together to improve health and safety, and potentially save lives.

Learning from Incidents

It’s important that when incidents occur, time is taken to review and learn from them.

Depending on the complexity of the incident, learning from it might be as simple as meeting with the team afterward to figure out what went wrong, and what can be done to stop it from happening again. Some incidents may need more investigation to help find out exactly what happened and why. 

Not your job?

Yes, it is. And that’s why we are so proud of what we do. The HazardCo App and Hub puts health and safety in everyone’s hands, so everyone is protecting their workforce and working safely.

By reporting and investigating an incident, you will find the cause, but you are also likely to identify other areas where improvements can be made. Investigations aren’t about blame and punishment but learning and improving.

No workplace is perfect, and failure will occur. Let your workers know this, and that blame is off the table. This is about making sure everyone is safe and able to get on with the job at hand.

Educate to empower, and enable your workforce to sort their safety today.

HazardCo incident support: When the going gets tough, we’ll be there 

All Complete, Premium and Standard HazardCo members receive incident support as part of their plan. 

If you have an incident on-site, get in touch and we will help you work out if it’s notifiable to your State/ Territory Regulator and guide you through the next steps. Incidents on-site are stressful for everyone involved, so we will make sure you are following the right processes.

 

We’re here to help. Reach out to our team if you have any questions or need health and safety advice.

1800 954 702 | info@hazardco.com

Near Misses

A near miss is an incident that occurs but doesn’t lead to injury, illness, or damage. 

No matter what working environment you are in, work sites nationwide have near misses every day. On-site, a near miss could be tripping over stacked material, it could be dropping the hammer off the scaffold onto the ground or backing the truck and narrowly missing the boss’s ute. While these seem fairly innocent, they could have been more serious. 

Like other incidents, these near misses need to be recorded and reported as soon as they occur. Once they have been, you can look into what caused the near-miss and put steps in place to avoid it turning into something more serious. 

Reporting near misses

Near misses should be considered the same as an incident. But often they aren’t. 

We often find that near misses are very rarely reported, and actually brushed off. Near misses are just as dangerous as actual incidents. If you’ve had a near miss, you might have got lucky but someone else might not. Treat near misses as a free learning tool to put controls in place to prevent more serious incidents from occurring.

By encouraging near miss reporting, you can start to see patterns and gain valuable insights on where to best focus resources into safety.

Reporting all near misses and incidents on-site, is all about helping to prevent harm. Everyone on-site has a right to know of potential threats that may impact them, and everyone plays a role in keeping everyone safe on-site. 

Getting everyone to report near misses and incidents creates a culture of open, honest discussions about health and safety.

Encourage reporting and recording

Best practice is that all incidents, whether they cause injury or not, need to be reported and added to your incident register. 

The more reporting you have, the more data is available for those in a position to influence change, as it can help them to see areas that require improvement or to see how effective implemented controls have been.

Encouraging the reporting of these incidents is simple with the HazardCo App:

  • Everything is completed digitally on your team’s phone and the process is simple and easy to follow.
  • With remote reporting in the mobile App, your team no longer has to wait until they get home or to the office to report the incident. They can quickly do it while it’s still fresh.
  • Encourages conversation – with the App you can easily record and quickly pull up all incidents through the HazardCo Hub and discuss them in toolbox meetings.
  • All incidents are added to your digital incident register which is easily accessible from the HazardCo Hub whenever you need to revisit.

No matter how big or small, report all near misses and incidents so you can all learn from them. Using the Report Incident feature on your HazardCo App, fill out the fields to capture what happened. Your reported incident will be added to your incident register in the Hub, and HazardCo retains this for as long as you’re a member.

Ensure you take incidents and near misses seriously and investigate them. Investigations help you work out the root cause so you can put corrective actions in place to prevent a recurrence. 

We all dread an incident occurring, but if anything serious happens on your site it’s important you are prepared, remain calm, and do the right thing. When in doubt, call HazardCo – we are here to support the health and safety needs of all HazardCo members 24/7. If you’d like to learn more about the App and the Reporting Incident tool take a look at our short demo videos

When risks and hazards are recognised early, controls can be put in place to prevent harm to workers, visitors, and the public. 

Reporting and controlling hazards/risks is a way of being proactive and helping create a safe environment for everyone to work in.

A key part of Health and Safety legislation across Australia is the need to both identify these hazards, and then manage the risks involved so they are either removed or controlled correctly. Creating a Task in the HazardCo App to report the hazard is a simple and effective way to manage this responsibility.

There are always going to be hazards and risks on construction sites; they are dynamic places. Identifying the hazards that could cause serious injury or harm to both workers’ health and safety helps manage risk as the project moves along and helps those who manage the jobs plan for them better in the future. 

For example:

The concrete pumping truck has a blockage on-site, and the team decides to try and rectify the blockage whilst other workers are in close proximity. Joe is aware of the hazards and risks of clearing blockages under high pressure, and that someone could get seriously injured if things go wrong. He recommends that the concrete pumping team stop and do it away from other workers in a safe location. Because no incident or near miss occurred of anyone getting or nearly getting hurt, Joe logs this hazard as a Task in the HazardCo App.

The company reviews all the tasks that have been logged for the project and sees Joe’s reported hazard. With new knowledge of the dangers involved and the controls used to manage the risks of concrete truck blockages. The company decides to use those controls on all sites going forward. 

Hazard reporting is an effective and ongoing way for workers to raise concerns or suggest improvements on a day-to-day basis.

How hazards differ from near misses:

Hazard: something could occur. 

Near Miss: something did occur but there was no harm caused.

Hazard example:

Joe notices an extension cable has been badly damaged and is still plugged in. He turns off the power and removes the cable from services and logs it as a Task in the HazardCo App before someone could get hurt.

Reporting hazards as a Task in the HazardCo App helps with: 

Near miss example: 

Joe sees a fellow worker about to roll up a badly damaged extension cord whilst it is still plugged in, he immediately stops the worker before he could have got hurt. Turns off the power and removes the cable from service and logs a near miss as an Incident in the HazardCo App.

Reporting a near miss helps with: 

Our Advisory Team gets a heap of questions about near misses and if they should be recorded. Let’s look at what’s considered a near miss, when they should be recorded and how to go about it. 

Near misses matter

Tradies know all too well how regularly they have a close call on-site. But is a “close call” the same as a near miss? 

Put simply, yes. A near miss is a dangerous event that occurred without causing personal injury or on-site damage of any kind. 

Examples could be anything from a worker tripping over stacked material, dropping a hammer off the scaffold onto the ground, or backing the truck and narrowly missing the boss’s ute. While these seem fairly innocent, they could have been more serious and it’s important that they are all reported. Evaluating what could have been done differently ensures on-site health and safety remains a priority, with near-miss prevention at the top of the list.

Why near misses are often brushed aside

Ignoring a near miss might not seem like a big deal, but it can create a culture on-site where safety isn’t taken seriously. We tend to find that when incidents aren’t reported, these are some of the common reasons why: 

Near miss reporting – it’s serious business

Look at near miss reporting as a second-chance educational tool. It’s not about blame or singling anyone out, it’s about discussing and emphasising a safer environment on-site.  Combined with encouraging near miss reporting, it could mean the difference between change or injury.

Are there patterns in near misses occurring? Are there lots of reports of tools falling from height?

Investigate and ensure controls like the below are in place: 

 

Near misses should never be overlooked. With a swipe and a few taps of the HazardCo App, on-site incident reporting couldn’t be easier. Every tradie deserves to knock off injury-free after a hard day on the tools. Follow up on near misses, discuss the possibilities and take action with HazardCo.

A construction site can be a real hotspot for hand injuries. Due to their frequency, we want to look at the impact of these injuries and how to manage them better.

The types of injuries

There are a fair few ways these occur on-site. The most common include:

The causes are often the result of equipment malfunctions, falling objects, compression between objects, electrical faults, and insufficient training or instruction.

Hand tools

Hand tools are a huge contributor to hand related injuries in the workplace. When using common tools such as hammers, hand saws, pliers, angle grinders etc,  fatigue, rushing, complacency, using faulty or damaged tools or a lack of training can often lead to workers injuring themselves.

The long-term impact

The long-term impact of a hand injury ranges from minor to severe. A minor injury could mean changes in grip strength and reduced range of motion of the fingers. In more serious cases, a worker may lose the ability to use their hand.

Raise Awareness 

Awareness is everything. You can educate your workers in the following ways:

This is more than just talking to your workers, as a supervisor/manager you need to give your workers adequate information, instruction and supervision when it comes to health and safety on-site. Real-life examples of incidents that have life-changing effects on workers  (e.g. health, livelihood) can further highlight the importance of hand safety.

Ensure the workplace is regularly monitored and reviewed to ensure controls are in place / being used and that they remain effective. One way to do this is to complete a site review in the HazardCo app. 

If you’ve got a question about hand injuries or any other health and safety matter, the HazardCo Advisory Team is here to help. Give them a call on 1800 954 702.

When it comes to incidents, a common misconception is that you need to report incidents to HazardCo immediately. This is not the case. Reporting to HazardCo can often happen later once details of the incident have been established. The only time an incident should be reported immediately is when it falls under the criteria of being a notifiable incident, which means it needs to be reported to the Regulator (WorkSafe/SafeWork). 

The HazardCo Safety Advisory team assesses all incidents that get reported via the ‘Report an Incident’ function on the HazardCo App. If the incident is notifiable to the Regulator, we will contact you to provide support, determine further details and ensure that the appropriate steps have been taken. 

Reporting an incident on the HazardCo App

  1. Go to ‘Report an Incident’ on the HazardCo App to create a new record
  2. Select the site location where the incident occurred 
  3. Select the date that the incident occurred on
  4. List the people that were involved in the incident
  5. Select the type of incident (near miss, injury, illness, other, incident)
  6. Select the treatment received (first aid, medical centre, hospital, unsure, none)
  7. Describe what happened: This is where you enter initial information about the incident. List the facts that are known so far. Such as :
    • what job or activity was being performed at the time. 
    • What plant, equipment or tools were being used
    • What went wrong
    • What was the injury or damage (or the potential)
    • What happened immediately after the incident

Below is an example of an incident report that could be improved upon and what good reporting looks like.

Initial incident report Description
Geoff hurt his leg. 

What’s wrong with it?
This tells us nothing about Geoff’s injury, how he is or how it happened.

What does good reporting look like
Geoff hurt his leg whilst carrying timber planks around the site by himself. The load he was carrying was awkward and there were star pickets uncapped near where he was walking. Geoff scraped his leg on one of the uncapped start pickets and dropped the timber. He suffered a graze to the back of his right leg. Geoff was checked over by Bob, a first aider. The grace was cleaned and a band-aid was applied to his graze. Geoff rested for a few minutes and was able to return to work.

What’s good about it?
See how good reporting tells us everything that we need to know about the incident, only includes the facts, and can still be done in a quick and easy way. The summary provided key information such as:

Need Help?
Reach out to HazardCo and speak to one of our expert Health and Safety Advisors if you have any questions or need support for incidents or near misses on your site. You can contact us on 1800 954 702.

We have previously shared content on what to expect when your workplace is inspected by WorkSafe/SafeWork. Now - what happens in the event that your business has received a notice from the Hea...
When you have an incident on-site, whether it's a near miss, an injury, or a work-related illness, you will need to write an incident report. Incident reports don’t need to be time-consumin...
The more often you are exposed to a risk, the less your brain perceives the significance of the risk. The level of risk has not changed. Remember how your first time on a busy worksite felt, a...
The construction industry is known for its potential hazards and risks, and unfortunately, incidents sometimes occur. Having an incident on-site can be alarming, but your response is crucial i...
If an incident happens at work and your first thought is paperwork, you’re doing health and safety wrong.  Reporting incidents and near misses is vital to good business, and that begins wit...
[vc_row][vc_column][vc_column_text] Near Misses A near miss is an incident that occurs but doesn’t lead to injury, illness, or damage.  No matter what working environment you are in, work...
When risks and hazards are recognised early, controls can be put in place to prevent harm to workers, visitors, and the public.  Reporting and controlling hazards/risks is a way of being pr...
Our Advisory Team gets a heap of questions about near misses and if they should be recorded. Let’s look at what’s considered a near miss, when they should be recorded and how to go about it.  ...
A construction site can be a real hotspot for hand injuries. Due to their frequency, we want to look at the impact of these injuries and how to manage them better. The types of injuries Ther...
When it comes to incidents, a common misconception is that you need to report incidents to HazardCo immediately. This is not the case. Reporting to HazardCo can often happen later once details...
Two workers looking at Ipad
Why not kick off the year by keeping your health and safety sorted, starting with a Risk Assessment via the HazardCo App? Risk Assessments help you identify hazards, assess the risk, and imple...