Managing and Reporting Incidents at Work

If an incident happens at work and your first thought is paperwork, you’re doing health and safety wrong. 

Reporting incidents and near misses is vital to good business, and that begins with a ‘safety differently’ approach. A prevention before cure attitude. One that sees incidents reported immediately and investigated thoroughly. 

Time and time again we see incidents happen and fingers pointed. What is absolutely vital for your business is a health and safety culture that involves no blame, is open, honest and educated. How do you nurture this culture? You need the right tools. 

Where to document and register all incidents

You don’t need to over complicate matters here. Incidents and near misses should be registered in one convenient place that is easy to manage and draw upon when needed. 

The HazardCo App has been designed with just this in mind. Simply login, report who was involved in the incident, what treatment  was required, and the details surrounding what happened. 

All of this information is then stored automatically as an incident register on the HazardCo Hub for you to access and view anytime. 

What incidents should you report

You should report all health and safety incidents or near misses that happen at work. These can be incidents that affect you, your  workers, or anyone on-site.

Why you should be reporting incidents

Every single worker plays a part in protecting ourselves and one another in the workplace. By reporting incidents you are helping identify areas where you can work together to improve health and safety, and potentially save lives.

Learning from Incidents

It’s important that when incidents occur, time is taken to review and learn from them.

Depending on the complexity of the incident, learning from it might be as simple as meeting with the team afterward to figure out what went wrong, and what can be done to stop it from happening again. Some incidents may need more investigation to help find out exactly what happened and why. 

Not your job?

Yes, it is. And that’s why we are so proud of what we do. The HazardCo App and Hub puts health and safety in everyone’s hands, so everyone is protecting their workforce and working safely.

By reporting and investigating an incident, you will find the cause, but you are also likely to identify other areas where improvements can be made. Investigations aren’t about blame and punishment but learning and improving.

No workplace is perfect, and failure will occur. Let your workers know this, and that blame is off the table. This is about making sure everyone is safe and able to get on with the job at hand.

Educate to empower, and enable your workforce to sort their safety today.

HazardCo incident support: When the going gets tough, we’ll be there 

All Complete, Premium and Standard HazardCo members receive incident support as part of their plan. 

If you have an incident on-site, get in touch and we will help you work out if it’s notifiable to your State/ Territory Regulator and guide you through the next steps. Incidents on-site are stressful for everyone involved, so we will make sure you are following the right processes.


We’re here to help. Reach out to our team if you have any questions or need health and safety advice.

1800 954 702 |