Health and safety issues arise from a worker raising concern about health and safety at the workplace and that concern remains unresolved after consultation with the worker/s and the PCBU/Employer, it then becomes a health and safety issue
For example, an issue could include a difference in opinion on whether something is a potential risk to health and safety or whether a particular control measure is suitable. .
There are issue resolution requirements in Health and Safety legislation across Australia which outline how a health and safety issue can be resolved, with the aim to agree on how to fix the problem as soon as possible to avoid further dispute or a similar future issue.
PCBUs/Employers are to agree on the issue resolution procedure with their workers. If this does not occur, the default procedure for issue resolution under the relevant State/ Territory WHS Regulations must then be followed.
Multiple people will be involved in the issue resolution process to ensure adequate consultation and the best outcome occurs. This means it could be:
If you or your worker would like to involve representatives in the issue resolution process you are able to do so. A representative does not necessarily need to have health and safety expertise. This could include people such as a designer of a piece of equipment at the workplace, or a person with workplace consultation and negotiation skills. Depending on the nature of the H&S issue, advice or assistance from a range of experts may be required to reach an appropriate and informed resolution between the involved parties.
Things to remember:
It’s an agreed process or steps for resolving health and safety issues in the workplace.
You can establish an agreed procedure for a workplace. To do this, make sure the procedure:
The various State/ Territory Regulations set out the default procedure for issue resolution.
The default procedure provides for any party to the issue to commence the procedure by informing the other parties involved that there is an issue to be resolved and the details of the issue.
In attempting to resolve the issue, the default procedure requires the parties to have consider and review relevant matters, including:
If the issue is resolved, details of the issue and the resolution must be set out in a written agreement, if any party to the issue requests this. If a written agreement is prepared:
If you’ve got a question about Health and Safety issue resolution or any other health and safety matter, the HazardCo Advisory Team is here to help. Give us a call on 1800 954 702.
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