Health and safety issues arise from a worker raising concern about health and safety at the workplace and that concern remains unresolved after consultation with the worker/s and the PCBU (Employer), it then becomes a health and safety issue.
For example, an issue could include a difference in opinion on whether something is a potential risk to health and safety, or whether a particular control measure is acceptable.
There are issue resolution requirements in Health and Safety legislation that outlines how a health and safety issue should be resolved, with the aim to agree on how to fix the problem, as soon as possible, to avoid further dispute or a similar future issue. If after reasonable efforts the issue cannot be resolved, then it can be referred to the regulator (WorkSafe) by completing the ‘Request Assistance to Resolve a Work Health and Safety Matter’ form available on their website.
The following details need to be taken into account when assessing the severity (risk level) of the issue, and from there deciding who needs to be involved:
An agreed H&S Issue Resolution Procedure is a process or steps for resolving health and safety issues in the workplace which has been agreed upon by directors / management / workers.
You can establish an agreed procedure for a workplace. To do this, make sure the procedure contains:
It is recommended to have a procedure in place in the event of an issue arising, or the steps provided in legislation can be followed.
Once the relevant people have been made aware of the details of the issue and the level of risk has been assessed, health and safety regulations set out the default procedure for resolving it.
Multiple people can be involved in the issue resolution process, depending on the risk of the issue, to ensure adequate consultation and the best outcome occurs. This means it could be:
If you or your worker would like to involve representatives in the issue resolution process you are able to do so. A representative does not necessarily need to have health and safety expertise. This could include people such as a designer of a piece of equipment at the workplace, or a person with workplace consultation and negotiation skills. Depending on the nature of the H&S issue, advice or assistance from a range of experts may be required to reach an appropriate and informed resolution between the involved parties.
Things to remember:
When the issue has been resolved, details of the issue and the resolution should be set out in a written agreement. If a written agreement is prepared:
If you’ve got a question about Health and Safety issue resolution or any other health and safety matter, the HazardCo Advisory Team is here to help. Give us a call on 0800 555 339.
Meeting your health and safety requirements shouldn’t be a chore. Instead, it should be an easy, functional and productive part of your day. With HazardCo, that is exactly what it becomes.
For a 7 day no obligation trial of HazardCo, just fill in your information and take control of your on-site Health & Safety.