{"id":402,"date":"2023-01-31T07:44:17","date_gmt":"2023-01-31T07:44:17","guid":{"rendered":"https:\/\/www.hazardco.com\/nz\/?p=402"},"modified":"2024-08-21T23:43:44","modified_gmt":"2024-08-21T23:43:44","slug":"resolving-health-and-safety-issues-on-site","status":"publish","type":"post","link":"https:\/\/www.hazardco.com\/nz\/blog\/resolving-health-and-safety-issues-on-site\/","title":{"rendered":"Resolving Health and Safety issues on-site"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Health and safety issues arise from a worker raising concern about health and safety at the workplace and that concern remains unresolved after consultation with the worker\/s and the PCBU (Employer), it then becomes a health and safety issue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, an issue could include a difference in opinion on whether something is a potential risk to health and safety, or whether a particular control measure is acceptable.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are issue resolution requirements in Health and Safety legislation that outlines how a health and safety issue should be resolved, with the aim to agree on how to fix the problem, as soon as possible, to avoid further dispute or a similar future issue. If after reasonable efforts the issue cannot be resolved, then it can be referred to the regulator (WorkSafe) by completing the \u2018Request Assistance to Resolve a Work Health and Safety Matter\u2019 form available on their website.\u00a0<\/span><\/p>\n<p><strong>The following details need to be taken into account when assessing the severity (risk level) of the issue, and from there deciding who needs to be involved:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">The potential consequence (severity) and the likelihood of the risk to workers or other persons.<\/span><\/li>\n<li><span style=\"font-weight: 400\">The number and location of workers and other persons affected by the issue.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">The measures, both temporary and permanent, must be implemented to resolve the issue.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Who will be responsible for implementing the resolution measures?\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Who will be responsible for checking that the resolution measures have resolved the issue?\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400\">What is an agreed Health and Safety Issue Resolution procedure and should I have one?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">An agreed H&amp;S Issue Resolution Procedure is a process or steps for resolving health and safety issues in the workplace which has been agreed upon by directors \/ management \/ workers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can establish an agreed procedure for a workplace. To do this, make sure the procedure contains:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An outline or process for steps to resolve issues.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Relates to health and safety issues and is not a procedure for other purposes, such as a grievance or complaint procedure.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Is agreed to, meaning that there has been genuine consultation and agreement between the PCBU\/Employer and workers (including HSRS where applicable).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Is documented in writing.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Is communicated to all workers affected by those procedures.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">It is recommended to have a procedure in place in the event of an issue arising, or the steps provided in legislation can be followed.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">How to resolve an issue<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Once the relevant people have been made aware of the details of the issue and the level of risk has been assessed, health and safety regulations set out the default procedure for resolving it.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Who is involved in resolving a work health and safety issue?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Multiple people can be involved in the issue resolution process, depending on the risk of the issue, to ensure adequate consultation and the best outcome occurs. <\/span><span style=\"font-weight: 400\">This means it could be:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The PCBU\/Employer with whom the issue has been raised or their representative (e.g. Supervisor).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any other PCBU (e.g. Contractors, trades) or their representatives who are involved, or potentially impacted by the issue.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where at least one worker in a workgroup is affected by the issue, their Health and Safety Representative (HSR), or Health and Safety Committee (HSC), where applicable.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where at least one worker who is not in a workgroup is affected by the issue, the worker(s) or their representative.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400\">How to involve representatives in the issue resolution process?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">If you or your worker would like to involve representatives in the issue resolution process you are able to do so. A representative does not necessarily need to have health and safety expertise. This could include people such as a designer of a piece of equipment at the workplace, or a person with workplace consultation and negotiation skills. Depending on the nature of the H&amp;S issue, advice or assistance from a range of experts may be required to reach an appropriate and informed resolution between the involved parties.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Things to remember:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">At any stage in the resolution of an issue, a party may nominate a person or organisation to represent or support them while resolving the issue (a \u2018representative\u2019).\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where a party invites a representative to participate in the process, they should notify the other parties of their involvement in a timely manner, especially if their representative is authorised to act on their behalf.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400\">What should happen after an issue has been resolved?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">When the issue has been resolved, details of the issue and the resolution should be set out in a written agreement. If a written agreement is prepared:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0All parties to the issue must be satisfied that it accurately reflects the resolution.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0The agreement must be provided to all people involved with the issue.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>Need Help?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400\">If you\u2019ve got a question about Health and Safety issue resolution or any other health and safety matter, the HazardCo Advisory Team is here to help. Give us a call on 0800 555 339.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Health and safety issues arise from a worker raising concern about health and safety at the workplace and that concern remains unresolved after consultation with the worker\/s and the PCBU (Employer), it then becomes a health and safety issue.\u00a0 For example, an issue could include a difference in opinion on whether something is a potential [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":314,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[15],"tags":[12,11],"class_list":["post-402","post","type-post","status-publish","format-standard","hentry","category-en-nz","tag-builders","tag-safety"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolving Health and Safety issues on-site - 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